FAQ
FAQ
What is Nilavish Empire?
Nilavish Empire is a faith-rooted skincare and wellness brand specializing in handcrafted body butters, oils, scrubs, and lotions for both adults and kids.
This is Nilavish Empire Glow, where your glow begins naturally. Rooted in faith and purpose, we craft clean, handmade skincare that nourishes the body and uplifts the spirit.
“But I will restore you to health and heal your wounds,” declares the Lord.” Jeremiah 30:17
My Father leads, and Nilavish Empire follows using natural herbs and bringing you the very best in skincare with love, intention, and purity.
Are your products safe for kids?
Yes! Our Kiddies Healthy Body Butters line is made with gentle, child-friendly ingredients. Always patch test before full use, especially on sensitive skin.
Are your products natural?
Absolutely. We use clean, plant-based ingredients free from parabens, sulfates, and harsh chemicals. Like Shea butter, mango butter, Kokum butter, Cupuacu butter etc. Your skin deserves the best nature has to offer.
Are your products vegan and cruelty-free?
Yes! All of our products are vegan and cruelty free. We never test on animals or use animal-derived ingredients.
What skin types do your products work for?
Our formulas are designed for all skin types including dry, oily, sensitive, and combination skin. We also offer targeted solutions for dark spots, uneven tone, and textured skin.
How long do your products last?
With proper storage, our products last 6–12 months. Store them in a cool, dry place away from direct sunlight.
Can I request a custom scent or fragrance-free product?
Yes! We offer fragrance-free options and accept custom scent requests. Leave a note at checkout or contact us before placing your order.
How do I place an order?
You can shop directly from our website: Nilavish.com.
For custom or bulk orders, call us at 347-500-2410 or DM us on Instagram @NilavishEmpire.
Do you offer wholesale or private label options?
Yes! We offer wholesale and limited private label opportunities.
Email us at info@nilavishempire.com or call 347-500-2410 to get started.
How long does shipping take?
We ship from Texas. Please allow 2-3 business days for processing.
Standard U.S. shipping typically takes 2–5 business days.
What is your return policy?
Due to the handmade nature of our products, all sales are final.
If there is an issue with your order, please contact us within 48 hours so we can make it right.
Do you have a storefront?
We currently operate online and attend pop-up events.
Follow us on social media for updates on where to find us in person!
Can I track my order?
Yes! Once your order ships, you’ll receive a tracking number via email or text.
Shipping Rates (U.S. Only)?
Orders under $100: Standard shipping is $10 flat rate.
Orders $100 and above: Free standard shipping.