Refund policy

Return Policy – Nilavish Empire

Because our products are made in small batches and for personal use, we do not accept returns or exchanges due to hygiene and safety reasons.

Please:

• Read all product descriptions carefully

• Perform a patch test before full use, especially on sensitive skin

• Contact us within 48 hours of receiving your order if there is an issue

Email: nilavishempire@gmail.com

Phone: 347-500-2410

Custom Orders

All custom-scented or personalized items are non-refundable and non-exchangeable. Please double-check your order details before checking out.

Need Help?

We’re here for you! If you have any questions or concerns, reach out to us at:

Email: nilavishempire@gmail.com

Phone: 347-500-2410

Instagram: @NilavishEmpire